Industry
recognition

of award-winning
performance

CDER Group’s innovative fairness led approach, active industry participation, and robust compliance programmes have led to widespread recognition within the enforcement, financial services and debt advice sectors, as well as the credit services industry alongside FCA regulated debt collection agencies.

Professional Memberships

CDER are proud members of the following bodies

Credit Services Association
The Credit Services Association are the UK trade association for the debt collection and debt purchase industry. The CSA Code of Practice is the benchmark for industry best practice, assuring quality and professionalism in the services members provide.

Civil Enforcement Association
CIVEA sets and enforces professional standards for the Enforcement industry. As a CIVEA Member, CDER Group adheres to, and exceeds, the requirements of the CIVEA Code of Conduct and Good Practice Guide.

Enforcement Conduct Board
The Enforcement Conduct Board (ECB) is the independent oversight body for the enforcement industry in England and Wales.

Institute of Revenues Rating and Valuation
The IRRV is the professional body for local taxation, benefits and valuation. It promotes best practice and supports the professional activities of members working in government and the private sector.

British Parking Association

The BPA is the recognised authority within the parking profession, promoting new initiatives and driving innovation, technology and professional standards across the industry.

Certifications

To maintain and evidence the high degree of professionalism across all our operations we comply with a number of internationally recognised quality standards, including:

bsi iso iec 27001

BSI ISO/IEC 27001
Information Security Management

chas

Accredited

city and guilds

City & Guilds

cyber essentials certified plus

Cyber Essentials

fors 002231

FORS 002231

ico information comissioner's office

Information Commissioner's Office

injvestors in people silver

Investors in People | Silver

isoqar9001

ISOQAR 9001
Quality management

isoqar14001

ISOQAR 14001
Environmental management

isoqar45001

ISOQAR 45001
Health and Safety management

mental health at work commitment

Mental Health at Work Commitment

pci dss compliant

pci DSS Compliant

prompt payment code

Prompt Payment Code

social value quality mark level 1

Social Value Quality Mark Level 1

customer service excellence

Customer Service Excellence

Awards

Our focus on continual improvement and demonstrable market leadship has been recognised both within and beyond the enforcement industry. Our most recent awards include:

irrv performance awards 2025 finalist

Finalist
Excellence in Partnership (Service Delivery)
IRRV Awards 2025

2024 credit & collections awards 4

Winner
Best use of Technology in Credit Collection - Credit & Collections Awards 2024

2024 credit & collections awards 3

Winner
Customer Engagement Solution - Credit & Collections Awards 2024

2024 credit & collections awards

Winner
Enforcement Specialist
of the Year - Credit & Collections Awards 2024

2024 credit & collections awards 2

Winner
Compliance & Regulatory Initiative - Credit & Collections Awards 2024

2024 credit awards

Winner
Best Outsourcing and Partnership Initiative
- Credit Awards 2024

Finalist Education and Staff Development - IRRV Awards 2024

Finalist
Education and Staff Development
- IRRV Awards 2024

CIVEA Excellence Awards 2024

Winner
Training and Development
- CIVEA Excellence Awards 2024

CIVEA Excellence Awards 2024

Winner
Women in Enforcement
- CIVEA Excellence Awards 2024

CSA Award 2023

Winner
Kim Macmillan Award Category - CSA Award 2023

2023 irrv awards

Finalist
Excellence In Partnership Working in Community Involvement and Debt Resolution - IRRV Performance Awards 2023

2024 ccs awards

Winner
Best Vulnerable Customer Support Team - CCS Awards 2023

2022 british parking awards

Winner
Back Office Team of the Year - British Parking Awards 2022

2022 civea

Winner
Best Vulnerable Support Initiative - CIVEA Awards 2022

2022 civea 2

Winner
Best Local Authority Partnership (Revenues) - CIVEA Awards 2022

2022 credit & collections awards

Winner
Best Payment Solutions - Credit & Collections Technology Awards 2022

2021 irrv

Winner
Excellence in Social Inclusion - IRRV Awards 2021

2021 cea awards

Winner
Helping Vulnerable Customers - Credit Excellence Awards 2021

2021 ccs awards

Winner
Best Vulnerable Customer Support Initiative - CSS Awards 2021

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