Added Value Services

Property Inspection, Tracing, Arrest Warrants, and Training

The CDER Group offers a range of services beyond enforcement and collection to support our customers' wider needs.

Property Inspections

UK market leaders in domestic and commercial inspections

Changes in NNDR revenue retention have made maintaining accurate records for your rateable properties more challenging.

 

Whether your challenges are budgetary, operational or resource related, CDER Group can provide you with a flexible and cost-effective solution to meet your inspection requirements.

  • General property inspections for Council Tax and NDR
  • Council Tax Property Exemption Review Inspections
  • NDR Charitable Relief Inspections
  • NDR Small Business Rate Relief Promotional Visits
  • Summons Verification Visits
  • Home Review Projects
  • New Homes Bonus Inspection Service

Our nationwide team of enforcement agents and data collection services are available to provide rapid property inspections to verify occupancy and conduct single person/void property checks. These can be added to daily agent schedules as ad-hoc or batch visits. Our field technology incorporates integrated GPS and the ‘Find closest agent’ feature allows priority requests to be actioned instantly.

 

We can also identify where there are multiple sequential debtors for a single property which may be indicative of Landlord fraud. We use our identity-checking, residency-validation and data-matching facilities to identify fictitious tenants and true occupiers so the right person can be billed.

 

We are the industry and market leaders in the provision of this service – in the past three years we have carried out over 250,000 NHB inspections nationwide finding an average occupancy rate of 16%.

 

Our flexible and cost-effective solution provides benefits such as:

 

A fixed charging structure with a set fee per visit

 

Cost savings on salaries and transport costs for internal personnel

 

Continuity of inspections

 

Quality reporting and prompt visits

 

Electronic real time updates

 

Quick project implementation timescale –

projects can be set up and running within a week

To find out more contact us on 01324 469 151 or email sales@contactcder.co.uk

Arrest Warrants

A fully risk-assessed professional arrests service.

We are committed to safety and security. We take all possible measures to protect our clients’ reputations by carrying out all arrests (bail and no-bail) safely and securely. Our specially trained and well-prepared Warrant Officers follow detailed approved procedures.

We conduct a thorough risk assessment process on receipt of each warrant and before every visit to identify potential issues in execution. Only specially adapted vehicles for transporting prisoners are used throughout the UK.

To find out more contact us on 01324 469 151 or email sales@contactcder.co.uk

Tracing & investigation

The industry's most comprehensive intelligence-based tracing service for tracking absconders.

Our tracing and investigations services can help you cleanse data and locate absconded debtors.

We use exclusive consented data to locate hard-to-find gone-aways, leveraging a broad range of premium tools, including multiple Credit Reference Agencies and online directories, telephone and field investigations and social media.

Our automated tracing is supplemented by a dedicated investigations team with over 50 years of combined experience, leading to an exceptional average success rate of up to 86%.

To find out more contact us on 01324 469 151 or email sales@contactcder.co.uk

Client & Stakeholder training

Specialist online and in classroom educational programmes.

We offer a range of workshops and seminars to our clients and partners at no cost. Our partnerships with leading experts in each subject area ensure that all training is effective, relevant and indicative of industry best practice

Recent successful programmes include:

  • The Enforcement Environment –Legislation & Codes of Practice
  • Vulnerability identification & management
  • Local taxation – introductory and advanced classes
  • Debt negotiation techniques Behavioural Insights – a smash course

Over the last 3 years, all our client programmes have scored 4.5/5 stars or more across all delegates, indicating that they would recommend the course to a colleague.

“Revenues staff from Sutton have attended many free training sessions provided by CDER.”

 

“Training sessions have often addressed complex issues and my officers have always provided positive feedback. They particularly appreciate the Q & A session, during which they can discuss Council Tax and NDR recovery issues with representatives from neighbouring authorities and gain or share insights into how such issues are handled by them, as well as how Sutton works to improve recovery procedures and working practices."

Mark Hall | Revenues, LB Sutton

To find out more contact us on 01324 469 151 or email sales@contactcder.co.uk

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