If you are struggling, please get in touch with us. The sooner we know, the sooner we can assist. We will do our best to help you and ensure that the matter we have contacted you about does not escalate further.
We can provide you with guidance and explain the options available to you.
We can also put you in touch with independent, free support services for further assistance.
We will always treat you with sensitivity, confidentiality and respect.
You can contact our specially trained Welfare Team by:
Telephone: 0330 0414 800 (local rate)
Email: welfare@contactcder.co.uk
Susan [from the welfare team] demonstrated a personable, understanding approach being empathetic considerate and sensitive whilst informing me of each and every step and process that would follow. I felt comfortable and safe talking about my personal situation and felt it was handled sensitively and respectfully.
RW | Customer
Free Independent Advice
If you would rather speak to one of the many local and national organisations that provide free, impartial, specialist advice and support, click here for a list of agencies.