CDER executes warrants on behalf of His Majesty’s Courts and Tribunals Service (HMCTS). If you have received a Notice of Enforcement from us or an Initial Contact Notice regarding an arrest you must take immediate action.
To resolve your fine or sanction and avoid further sanctions, please choose from the following options
FIND OUT
MORE
Review our specific HMCTS FAQs below. Any further questions, please call 0330 159 6553.
CONTACT
US
To discuss your case, please call 0330 159 6553.
ACCESS
SUPPORT
If you have received a letter for someone not at your address, find out what to do here.
FAQs for HMCTS Customers
Take me to:
Warrant of Control
A warrant of control is issued by His Majesty's Courts and Tribunals Service (HMCTS) following the non-payment of a financial imposition imposed on you by the criminal courts. It legally authorises our enforcement agents to take the necessary steps to recover the fine, including taking control of your possessions.
Magistrate’s Court financial impositions include court fines, prosecutors' costs, victim compensation, fixed penalty fines, confiscation orders and victim surcharges. Unlike other types of penalties or debts, they are not subject to limitation and do not become statute-barred, so there is no time limit on their collection. They also cannot be included in a bankruptcy order.
A warrant has been issued following the non-payment of a fine imposed on you by the criminal courts.
Details of the court that issued the fine, the court reference and the date of the court hearing(s) to which this warrant relates are on the Notice of Enforcement and all other letters CDER has sent you.
If you believe this warrant has been issued to you incorrectly and you do not owe the sum outstanding, you must contact the court immediately.
Please be aware that CDER are required to continue enforcement action until the court withdraws the warrant or payment is made.
If you believe that this matter relates to a fine that you have already paid please provide evidence of your payment to us as soon as possible so that we can stop further action.
We require a copy of the receipt which should show clearly the amount paid, payment reference and date of payment. You should also include any supporting information (method of payment, to whom and where payment was made) which will assist in resolving this matter quickly.
Evidence should be sent quoting your case reference, name and address to
Email: hmcts-customer@contactcder.co.uk
or
Post: PO Box 58, Darlington, DL1 9AE
Please note that we may need to contact you further if the information provided is insufficient to confirm payment in respect of this specific debt and until we receive appropriate evidence we are required to continue recovery action.
Please contact us immediately to avoid further costs and forced entry action.
A warrant has been issued by His Majesty's Courts and Tribunals Service (HMCTS) following non-payment of a criminal fine. CDER Group has issued a number of communications to you, and our enforcement agents have attended to your property on more than one occasion to resolve this matter.
As you have failed to pay or engage with us to resolve this matter, we may apply under Paragraph 17 of Schedule 12 of the Tribunals, Courts and Enforcement Act 2007 to enter your property, BY FORCE, using locksmiths where required, to execute a Magistrates' court warrant and seize goods to cover the balance outstanding.
Please contact us immediately to discuss your options. If you cannot pay in full immediately, we may be able to agree a payment arrangement to clear this debt.
Please be aware that we may also refer this matter back to the court to consider issuing a warrant for your arrest.
You should pay the outstanding amount as soon as possible to avoid additional fees.
You will find a 'payment by date', the balance outstanding, and the various ways you can make payment on the latest notification you have received from us.
The easiest way to pay is through our online customer portal. You can view all your case information and pay using a credit or debit card. You will need your CDER Group and Client references, which are shown in all communications you will have received from us.
If you cannot find this information, please call us on 0330 159 6553 (local rate), and one of our agents can help you.
Please do not ignore our correspondence, as it will not go away.
The court will have sent legal notices to you prior to issuing this warrant.
If you claim not to be responsible for this fine, you must contact the Magistrates Court immediately.
CDER cannot make any decisions with regard to the warrant validity, and we are required to continue enforcement action until the court withdraws the warrant or payment is made.
Enforcement Agents may conduct visits between the hours of 6 am and 9 pm daily.
An Enforcement Agent will attend your property if you do not pay or contact us to arrange payment by the date stated in the Notice of Enforcement sent to you.
If you resolve this matter before an Agent visits your property, you will avoid additional fees being added to the amount outstanding, as detailed on the reverse of the Initial Contact Notice.
Please contact us immediately on 0330 159 6553 (local rate) to discuss the situation.
We appreciate that people's circumstances can change and will work with you to find repayment options that consider these. Our agents have access to information regarding relevant benefits you may be able to claim. They can also provide details of debt and welfare support agencies that can provide specialist support.
You should not stop or reduce your payments without discussing this with us first, as otherwise, your case will proceed to Enforcement, and you may incur further charges.
Clamping Order
The court may issue a clamping order for your vehicle if they believe the sale value will will cover your unpaid fine, plus the costs of clamping and sale. You must pay your fine in full by the date given on the Initial Contact Notice we have sent you to avoid the vehicle being clamped and removed.
The court has issued a clamping order on your vehicle, as it believes the sale value will cover the amount of an unpaid fine imposed on you by the Magistrate's courts, plus the clamping and sale expenses.
You must pay your fine in full by the date given on the Notice of Enforcement we have sent you to avoid the vehicle being clamped and removed.
The easiest way to pay is through our online customer portal. You can view all your case information and pay using a credit or debit card. You will need your CDER Group and Client references, which are shown in all communications you will have received from us.
If you cannot find this information, please call us on 0330 159 6553 (local rate), and one of our agents can help you.
You cannot enter into a payment arrangement to settle a clamping order. You must pay the fine, and all charges in full, or the vehicle may be sold to satisfy the debt.
The easiest way to pay is through our online customer portal. You can view all your case information and pay using a credit or debit card. You will need your CDER Group and Client references, which are shown in all communications you will have received from us.
If you cannot find this information, please call us on 0330 159 6553 (local rate), and one of our agents can help you.
The vehicle will be clamped; if you do not pay, we will remove the vehicle after 24 hours.
If you believe that this matter relates to a fine that you have already paid please provide evidence of your payment to us as soon as possible so that we can stop further action.
We require a copy of the receipt which should show clearly the amount paid, payment reference and date of payment. You should also include any supporting information (method of payment, to whom and where payment was made) which will assist in resolving this matter quickly.
Evidence should be sent quoting your case reference, name and address to
Email: hmcts-customer@contactcder.co.uk
or
Post: PO Box 58, Darlington, DL1 9AE
Please note that we may need to contact you further if the information provided is insufficient to confirm payment in respect of this specific debt and until we receive appropriate evidence we are required to continue recovery action.
You must pay the amount (including charges) in full. If you fail to pay CDER will apply to the court ten days after the vehicle is clamped to ask for an order to sell the car.
The easiest way to pay is through our online customer portal. You can view all your case information and pay using a credit or debit card. You will need your CDER Group and Client references, which are shown in all communications you will have received from us.
If you cannot find this information, please call us on 0330 159 6553 (local rate), and one of our agents can help you.
You will receive notification of the court hearing when the application for sale will be considered. It is important that you attend this hearing. The order to sell is a Magistrates' court decision.
The vehicle will remain in storage for one month from the date the clamp was applied and then will be sold. You will be responsible for all storage charges. These charges will be added to the debt you owe and deducted from the sale proceeds.
The proceeds from the sale of the vehicle will be used to pay the enforcement costs (CDER Group fees, removal, storage and auctioneers fees) and then the outstanding fine amount.
You must provide comprehensive evidence that the vehicle has been sold (e.g. receipt and DVLA change of ownership, insurance cancellation) or has been written off (insurance details). The fine owed will remain outstanding, and the court will decide on alternative enforcement action to recover the debt. This could be a warrant of control to seize and sell your property or a warrant for your arrest if the fine remains unpaid.
If you claim not to be responsible for this fine, having acquired the vehicle after the offence was committed, you must contact the Magistrates Court immediately.
The court will have sent legal notices to you prior to issuing this warrant. CDER has a duty to enforce the warrant as issued and cannot make any decisions with regard to the warrant's validity.
Arrest Warrants
HMCTS use a range of sanctions to enforce a financial imposition. If one approach is unsuccessful, the court will likely issue another, more severe sanction to bring the matter to a close. For example, if you fail to pay a warrant of control, the court may issue a warrant for your immediate arrest.
If you have received notice of an arrest warrant you must pay your outstanding fine immediately to avoid arrest. If you are unable to pay, contact our Arrest Support team immediately on 0330 041 4890 to agree on a date for you to attend court voluntarily.
A warrant for your immediate arrest has been issued by the criminal courts and sent to CDER Group for execution. The quickest and easiest way to resolve this is to pay the outstanding amount in full.
Either:
- Sign in to the customer portal (click here) and pay online using a debit or credit card. You will need your CDER Group and Client references, which are shown in all communications you have received from us.
Or
- Call our payment line on 0330 159 6553
If you are unable to pay, contact our Arrest Support team immediately on 0330 041 4890 to agree on a date for you to attend court voluntarily.
If you do not pay or contact us, an Arrest Officer will attend your property to arrest and transport you to court on sight.
An arrest officer may enforce this warrant anywhere and at any time.
If arrested outside of court hours, you may be detained overnight in police custody until the court is available to hear the matter.
The warrant requires you to be arrested if you fail to pay the amount owed in full.
Please contact us as there are options which may mean that you can avoid immediate arrest:
- CDER may be able to agree a payment plan with you providing that you have not previously had a plan in place that you have failed to pay. The agreement must clear the full
balance owed within 90 days. - If you agree to attend court on a fixed date and time voluntarily, your attendance will close this arrest warrant action. Please be aware that if you fail to attend a planned surrender date, a further arrest warrant will be issued for your immediate arrest, and the court will consider your non-attendance when making any further orders.
- If you are employed or in receipt of benefits and can make an initial instalment payment to us, you can apply to the court for the balance of the money owed to be collected directly from your wages (Attachment of Earnings) or Benefits (Deductions of Benefits). This option is only available if you have not previously broken a payment agreement with the court regarding this matter, and the warrant issued is not a Warrant of Commitment or Committal to Custody Overnight in a Police Station. You must make the initial payment before we can accept an application on your behalf. Please call us on 0330 041 4890 to speak to an advisor and ensure you have your employee/benefit details available, as these are required for the application. If the court refuses the application, a further warrant for your arrest will be sent to us for immediate execution.
- If you can pay 50% or more of the amount owed to CDER immediately, you can apply to the court for a payment plan to clear the balance with them directly. This option is only available if you have not previously broken a payment agreement with the court regarding this matter, and the warrant issued is not a Warrant of Commitment or Committal to Custody Overnight in a Police Station. You must make the initial payment before we can accept an application on your behalf. Please call us on 0330 041 4890 to speak to an advisor. If the court refuses the application, a further warrant for your arrest will be sent to us for immediate execution.
If you have already agreed to attend a court appointment CDER cannot cancel the appointment and agree a payment plan. You must attend court, and the Magistrate will then consider whether a payment plan can be put in place. If you fail to attend court the Magistrates will consider the issue of further sanctions to recover the outstanding fine.
You must treat the court hearing date as a priority. Non-attendance may negatively influence the court's decision when making any order against you.
If you cannot attend due to unforeseen circumstances which cannot be avoided, please contact us immediately on 0330 041 4890.
Evidence will be required.
If you believe that this matter relates to a fine that you have already paid please provide evidence of your payment to us as soon as possible so that we can stop further action.
We require a copy of the receipt which should show clearly the amount paid, payment reference and date of payment. You should also include any supporting information (method of payment, to whom and where payment was made) which will assist in resolving this matter quickly.
Evidence should be sent quoting your case reference, name and address to
Email: hmcts-customer@contactcder.co.uk
or
Post: PO Box 58, Darlington, DL1 9AE
Please note that we may need to contact you further if the information provided is insufficient to confirm payment in respect of this specific debt and until we receive appropriate evidence we are required to continue recovery action.
The only way to avoid immediate arrest and detainment is to pay the amount you owe in full.
You can make an online payment now or call us on 0330 041 4890 (available 24 hours a day / seven days a week) using a debit or credit card. You will need your CDER Group and Client references, which are shown on all communications received from us.
If your circumstances have changed since the warrant was issued, you can be taken back before the court so they can re-consider whether immediate imprisonment remains appropriate.
CDER Arrest Officers executing a warrant can arrest you at any time and in any location in England and Wales.
Locations could include your home, your place of employment, friends' and neighbours' houses, the corner shop, your children's school, or the local pub.
Arrest Officers will make every effort to be discreet and avoid sensitive locations for arrest; however, if you consistently refuse to engage with us to resolve the matter, they are required to arrest you on sight, regardless of location.
If you are arrested outside of court hours, you may be held in police custody until a court is available to hear the matter.
Details of the warrant have been added to the Police National Computer system. This means that both the Police and CDER Arrest Officers have been requested to arrest you and bring you before the court.
The Police can arrest and detain you during any routine checks or enquiries they may make, including at airports when departing or arriving back from trips abroad.
If you fail to engage with us to agree attendance at court and actively avoid arrest, we have the power as Approved Enforcement Agents to force entry and search property and premises under the Magistrates' Courts Act 1980, Schedule 4a. In such circumstances, we will apply to the court for authority to take such action and use locksmiths to enter a property where we believe you are present.
If we are required to use force to execute the warrant, the court will consider this when it considers any further orders it makes against you.
Community Penalty Breach
HMCTS issues warrants on behalf of the Probation Service or Young Offenders Service. The only way to avoid arrest is to contact us immediately on 0330 041 4890 so we can book a date and time for you to attend court voluntarily.
HMCTS has issued this warrant on behalf of the Probation Service or Young Offenders Service. Details of the court that issued the order, the court reference, and the date of the court hearing(s) to which this warrant relates are included in the Initial Contact Notice and all other letters CDER has sent you.
If you believe this warrant has been issued incorrectly, you must contact the court immediately. Please be aware that CDER are required to continue enforcement action until the court withdraws the warrant or you attend court.
The Breach warrant requires your attendance at court and has been circulated to the Police, who may arrest you on sight or during any routine checks (general enquiries, airport checks when going on holiday).
To avoid immediate arrest, you must contact us immediately on 0330 041 4890 so we can book a date and time for you to attend court voluntarily (a 'surrender date'). Please be aware that if you fail to attend a planned surrender date, a further warrant will be issued for your immediate arrest, and the court will consider your non-attendance when making any further orders against you.
You must treat the court hearing date as a priority. Non-attendance will negatively influence the court's decision when making any order against you.
If you cannot attend due to unforeseen circumstances which cannot be avoided, please contact us immediately on 0330 041 4890.
Evidence will be required.
An Arrest Officer will attend your address (and any other address you are associated with, such as your place of work, family members' residences, or the DWP office) to arrest and transport you to court.
Breach warrants do not expire, and both the Police and CDER Arrest Officers will continue to enforce the warrant until your attendance at court is confirmed or the court withdraws the warrant.
Details of the warrant have been added to the Police National Computer system. This means that both the Police and CDER Arrest Officers have been requested to arrest you and bring you before the court.
The Police can arrest and detain you during any routine checks or enquiries they may make, including at airports when departing or arriving back from trips abroad.
CDER Arrest Officers executing a warrant can arrest you at any time and in any location in England and Wales.
Locations could include your home, your place of employment, friends' and neighbours' houses, the corner shop, your children's school, or the local pub.
Arrest Officers will make every effort to be discreet and avoid sensitive locations for arrest; however, if you consistently refuse to engage with us to resolve the matter, they are required to arrest you on sight, regardless of location.
If you are arrested outside of court hours, you may be held in police custody until a court is available to hear the matter
If you fail to engage with us to agree attendance at court and actively avoid arrest, we have the power as Approved Enforcement Agents to force entry and search property and premises under the Magistrates' Courts Act 1980, Schedule 4a. In such circumstances, we will apply to the court for authority to take such action and use locksmiths to enter a property where we believe you are present.
If we are required to use force to execute the warrant, the court will consider this when it considers any further orders it makes against you.
For other questions, please Contact us.