We recognise that prompt and effective collection of Non Domestic Rates (NDR) and Business Improvement District Levies (BID) is vital to the consistent and ongoing provision of local services by authorities.
Given the challenging economy, we have created a dedicated and specialist NDR team.
Why work with CDER?
We operate our tailored, optimised NDR processes under the 2014 Taking Control of Goods Regulations.
Each client works with our team to agree objectives and key performance indicators. 24/7 access and support is available via our Client Portal to manage cases, view performance, and review Management Intelligence reports.
Fair
We carry out extensive company searches to establish the ability to pay and trading history. We aim to resolve cases as early as possible, without endangering ongoing trading.
Effective
We work to engage the business owner during the compliance stage wherever possible. If a case should move to enforcement, our specialist NDR enforcement team will visit the premises within 24 hours, ensuring swift and effective resolution.
Responsive
Our specialist Local Government Revenue team is available 7 days a week. Customers can also self-serve 24/7 via our online Customer Portal and contact us using webchat, email or SMS.
Secure
We uphold the highest standards of data security, which are accredited through ISO/IEC 27001:2013, Cyber Essential Plus, and PCI DSS.
The CDER Group can further support local authorities with a complete portfolio of collections services, including Council Tax, CRAR and Sundry debt.
More information about our intelligence-led approach to fair enforcement and collection can be found here
Contact our Business Development Team on 01324 469 151,
or email sales@contactcder.co.uk.
News from the CDER Group
Government Announces Reforms to Enforcement Regulations
New Consultation Launched on Sector Regulation
