Fair engagement

and faster resolutions

CDER is a trusted, experienced, market leader in enforcement and debt collection.

Our founding principle is the belief that everybody has a right to fair treatment.
We operate a people-first approach, delivered through a unique blend of intelligence-led technology, extensive operational experience, and human judgment. By engaging respectfully, sensitively and promptly, we maximise our collections rate while minimising the possibility of causing undue stress to customers.

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Collection and Enforcement

Added Value Services

Dedicated Client Support

We offer a complete range of enforcement, debt recovery and related services for local and central government and commercial clients.

UK Nationwide coverage

3 centres of excellence for Central Government, Traffic & Road User Charging and Local Government Revenue
Partner companies in Harlow, Market Harborough and Stoke-on-Trent

Our partner companies in the CDER Group are:

For a deeper look at how CDER's market-leading debt intelligence platform works to improve resolution results across businesses and organisations of any type, size and scale, please visit:

CDER INTERNATIONAL

ACCREDITATION & MEMBERSHIP

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great place to work

FORS

Enforcement Services

Council Tax [MORE]
Non Domestic Rates [MORE]
Penalty Charge Notices
Parking, Traffic, Road User Charging and Clean Air Zones [MORE]
His Majesty’s Courts and Tribunal Service [MORE]

Collection Services

Sundry Debts, Housing Benefit Overpayment, Former Tenant Arrears [MORE]
Commercial Rent Arrears (CRAR), Forfeiture & Possession, Trespasser Removal [MORE]
Commercial Debt [MORE]
High Court Enforcement [MORE]

Value Added Services

Arrest Warrants
Property Inspections
Tracing and Investigation
Client and Stakeholder Training

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Dedicated Client Support

We offer clients an exceptional quality service for collecting and enforcing a range of debt types. Each CDER client can expect:

Account management providing dedicated and specialist support
A tailored service package
Agreed KPIs and stretch targets
24/7 real-time access to customer accounts, Service Quality Dashboards, and bespoke Management Intelligence via the Client Portal
Regular review meetings
Complimentary training and workshops on key industry topics