Payment Portals
The quickest and easiest way to make a payment is through our online Payment Portals.
Please have your CDER reference number and Client reference number on hand. These are located at the top right of the letter we sent you.
In the customer portal you can:
- Set up and manage your account
- Set up a payment plan
- Update your details
Select the right portal for the type of debt you are paying
The portals are open 24 hours a day, 7 days per week. They are quick, easy and secure.
We accept most major credit and debit cards, or you can pay securely from your bank account using your online or mobile banking app.
If you are struggling to make payment, have missed a previously agreed payment, or would like personal guidance, please Contact Us or use our live Webchat function located at the bottom right of your screen, available Monday-Friday 8am – 4pm.
We will do all we can to find a way forward for you. You can also find sources of free independent advice here.
Other ways to pay
IMPORTANT: You must use your CDER Group Reference Number when you pay to ensure we can correctly allocate your payment to your account. This number can be found on the top right-hand side of any letter you have received from us. If you do not provide this reference, we may not be able to process your payment properly and credit your account.
TELEPHONE
PAYMENT
Telephone 0330 460 5295 (local rate) and select option 3, then option 1 to pay using our automated payment line.
The line is open 24 hours a day, 7 days per week. Please ensure you have your CDER Group Reference Number, Postcode and Credit or Debit Card details to hand.
INTERNET OR
MOBILE BANKING
You can pay using mobile or internet banking.
CDER Bank Details:
Sort Code: 60-80-01
Account No: 58574522
Account Name: CDER Group Ltd
Please ensure that you quote your CDER Group Reference number.
BANK
TRANSFER
You can pay using cash or a credit or debit card at any bank branch.
CDER Bank Details:
Sort Code: 60-80-01
Account No: 58574522
Account Name: CDER Group Ltd
Please ensure that you include the CDER Group Reference number.
PAYMENT
BY POST
You can pay by cheque, bank draft or postal order. Please make items payable to “CDER Group Limited”, write your name, address and CDER Reference on the back, and send to:
CDER Group Limited, PO Box 58, Darlington, DL1 9AE
Please do not send cash by post.
CONTACT
CENTRE
If you would like help with your payment, please call our Contact Centre. Select the number to call based on the type of debt you are paying:
HMCTS fines: 0330 041 4890
All other cases: 0330 460 5295
Remember...
...the quickest and easiest ways to make your payment are via our automated payment line or our online customer portals.