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CDER

About CDER.

Delivering ‘Fairness in Operation’ across the collections and enforcement industry.

ABOUT CDER

Building on the combined experience, reputation and expertise of three of the UK’s leading enforcement and debt recovery providers, CDER Group was formed with the key aim of delivering “Fairness in Operation” across the collections and enforcement industry.

At this critical time in the UK recovery, we recognise that it has never been more important for us to ensure we raise the standard of good conduct and practice in everything we do. United by our common vision to deliver ‘Fairness’ and ‘Operational Excellence’ our business has been formed around a core set of principles and practices governing our engagement with clients, customers, employees and all of our stakeholders.

This is summarised by our Fairness Charter, which embodies our core belief that ‘Everyone has the right to be treated fairly’.”

Fairness in Operation

Our Fairness Framework demonstrates the principles we uphold in all of our engagements with clients, customers, employees and stakeholders.

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Our Systems

Our end-to-end enforcement management platform – Hito Edge – enables us to deliver higher collections with lighter impact using intelligence-led decisions and actions.

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Our Partnerships

CDER Group partners with a number of organisations to support vulnerable and disadvantaged citizens, as well as government and industry groups to continually drive best practice.

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Leadership

CDER is led by a team of respected professionals, committed to driving the best outcomes for customers and clients through fair engagement and an economically responsible approach.

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Governance

Our operations are scrutinised by an Independent Advisory Group, made up of highly respected industry figures from the legal, government and debt advice sectors to ensure best practice standards are upheld and ethical conduct is critically assessed.

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Accreditations & Awards

CDER Group’s active industry participation and robust compliance programmes have led to recognition both within and beyond the enforcement and collection industries.

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OUTSOURCING INC.

In April 2016 we became part of the multi-national OUTSOURCING Inc. group of companies – a strong and rapidly growing global provider of outsourced services.

Outsourcing Inc. is a Japanese multi-national company headquartered in Tokyo with operations in China, Singapore, India, Australia, Belgium and the UK that specialises in data management, IT and business process outsourcing (BPO) solutions. Outsourcing Inc. is listed on the 1st Section of the Tokyo Stock Exchange. In 2017, the company’s revenues were in excess of US$2 billion.

VISIT OUTSOURCING INC.