Customer Contact Information
To make a payment
CDER Group provides a full range of payment options, including 24 hour online and automated telephone facilities. You can see more payment options on our Make a Payment page.
Automated telephone line:
0330 460 5295 – for all cases
Contact Centre:
0330 159 6553 – for HMCTS court fines
0330 460 5295 – for all other cases
Online:
CDER Group Customer Portal (HMCTS)
– for HMCTS court fines
CDER Group Customer Portal
– for all other cases
To discuss your case
If you have a query or need to discuss your case
with a member of our team, choose one of the following options:
Transport for London penalties:
click here for our TfL customer information page, call 0330 460 5297
or email customercare@contactcder.co.uk
National Highways Dart Charge penalties:
click here for our Dart Charge customer information page, call 0330 460 5297
or email customercare@contactcder.co.uk
HMCTS court fines:
click here for our HMCTS customer information page or call, 0330 159 6553
or email hmcts-customer@contactcder.co.uk
Council Tax, Parking, Traffic Penalties and all other enquiries: call 0330 460 5295
or email customercare@contactcder.co.uk
Our live Webchat function located at the bottom right of your screen is available Monday-Friday 8am – 4pm GMT.
Client Contact Information
Login to Client Portal
If you have any difficulties accessing this, please contact your account manager.
New Business
If you would like more information on the services CDER Group can provide to your organisation, contact our Business Development Team on 01324 469 151, or email sales@contactcder.co.uk.
Other enquiries
News from the CDER Group
Government Announces Reforms to Enforcement Regulations
New Consultation Launched on Sector Regulation
