Coronavirus (COVID-19) Updates.


News & Events.

Regular updates about CDER Group, our partners and stakeholders, and the enforcement and collections environment.


We welcome all press enquiries, whether relating to an active news story regarding the enforcement industry, or seeking expert comment on a broader story. If you are a professional journalist you can contact our media relations team by emailing

30 November 2021

CDER Group wins Best Vulnerable Customer Support Initiative at the 2021 CCS Awards

The 2021 Collections and Customer Service Awards were held in Manchester on 24 November 2021. CDER Group are proud to…

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26 October 2021

CDER Group sponsoring 2021 MALG Conference

CDER Group is proud to be sponsoring the 2021 Money Advice Liaison Group (MALG) Conference for 2021, MALG is a…

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presentation photo

11 October 2021

CDER Group wins the IRRV’s “Excellence in Social Inclusion” Award for 2021

CDER Group are proud to have received industry recognition for our initiatives to help vulnerable and/or socially and financially excluded…

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26 July 2021

CDER Group welcomes plans for new Enforcement Conduct Authority

The Centre for Social Justice’s (CSJ) report “Taking Control for Good – Introducing the Enforcement Conduct Authority” is being released…

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20 July 2021

Outsourcing UK launches new website

Outsourcing UK (OSUK), the UK division of Outsourcing Inc has today launched their new website. OSUK is one of the…

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25 June 2021

CDER Group selected as the winner of the Credit Excellence Awards ‘Helping Vulnerable Customers’ category

CDER Group are proud that our industry leading approach to identifying and supporting vulnerable customers has been recognised by CCR’s…

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21 June 2021

Highways England extend Dart Charge Debt Recovery Contract with CDER Group through to June 2023

Highways England, the Government body responsible for the management and operation of the Dartford Crossing have confirmed, following a vigorous…

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14 December 2020

CDER Group takes on COVID 19 support role for Health and Safety Executive

One of the UK’s leading enforcement suppliers, CDER Group, has recently expanded their service offering to provide COVID-secure spot check…

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11 November 2020

CSA releases new video – “Five steps to help with your debt”

The Credit Services Association has launched a new video to promote Five Steps that people can take if they’ve fallen…

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1 August 2020

Announcing the launch of CDER Group, the new name for JBW Group, Phoenix Commercial Collections & Collect Services

JBW Group has today announced that Phoenix, JBW and Collect Services have merged together to form a single company, CDER…

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