REQUEST A PAYMENT PLAN
If you cannot afford to pay the full amount of your debt immediately, we may be able to agree a fixed-term payment plan. Please note that we are bound by certain restrictions on the length of these plans by our clients.
It is important that you contact us immediately if you cannot pay the full amount, in order to prevent further recovery action and additional costs.
What if I cannot afford the instalment amount I agreed to pay?
We appreciate that people’s circumstances can change and we will work with you to help identify repayment options to take these into account. Our Agents have access to information regarding relevant benefits you may be able to claim (Council Tax and Business Rate relief schemes) and can provide you with details of Debt and Welfare Support Agencies who will be able to provide specialist support.
You should not stop or reduce your payments without agreeing the change with us first, as your case may be issued to an Enforcement Agent and further costs may be incurred.