Public perception of enforcement has long been shaped more by the media than by reality itself.
And while aggressive confrontational agents appearing on the doorstep unannounced makes for dramatic viewing, these depictions have left a lasting—and misleading—impression of what the overwhelming majority of modern enforcement looks like.
Our enforcement agents work in a world defined not by confrontation, but by regulation, early engagement, and empathy. Yet outside our industry, few people know how far things have evolved.
This video shines a light on the perception gap, the safeguards, and the improvements that people rarely see – and the essential role enforcement plays in fairness, funding local services, and maintaining public trust.
It’s time to bring the real story to the forefront.
