Position: Data Entry Processor
Location: Darlington, office based
Salary: £25,000 per year
Reporting to: Senior Data Entry Processor
Hours: Full Time – 35 hours per week Monday to Friday
Contract: 12 months fixed term
About CDER Group
Here at CDER Group we support and help clients recover money that is owed to them compassionately and compliantly.
We understand that everyone is different and with our unique approach to fairness we ensure that clients, customers, and employees are treated fairly, supporting our customers to repay any outstanding money owed.
As the largest technical debt collections and enforcement company in the UK, we are proud to work on behalf of clients such as Highways England, Transport for London, HMCTS, HMRC and DVLA.
Introduction
Are you detail-oriented, organised, and ready to play a vital role in the efficient operations of a dynamic debt enforcement company? We are seeking a meticulous Data Entry Processor to join our team and be responsible for the accurate and timely uploading of new debt files. As a key contributor to our company’s success, you will ensure the seamless transition of vital debt-related information into our systems, ultimately assisting us in achieving our financial objectives.
If you have a knack for precision, a strong sense of accountability, and the ability to work in a fast-paced environment, this is an excellent opportunity to join a leading player in the debt enforcement industry. Your commitment to maintaining data integrity will directly contribute to our ability to make informed decisions, optimise our processes, and achieve our business goals.
What’s in it for you? 🎁
- Gym membership contribution: we will give you up to £20 per month towards your gym membership
- Company pension
- 24/7 employee assistance programme
- Company sick pay
- Referral programme
- Discounts and savings available on our bespoke staff rewards platform
- Casual dress
- Free onsite parking (excluding City of London)
- Cycle to work scheme
- 25 days holiday, rising to 28
- Regular subsidised social events
- Voluntary service opportunities to a charity of your choice – up to two days per year
- Long service awards
- Enhanced family leave
- Working hours that are flexible
- Extra holiday days available to buy, up to five days per year
- Death in Service Benefit
- As if that wasn’t enough, we even provide you with unlimited refreshments, regular mouth-watering treats and healthy snacks each week
Responsibilities
- Accurately input/import new debt files into our database, paying meticulous attention to detail to prevent errors or discrepancies.
- Check and upload new business (and other types of data) onto the system
- Validate data accuracy
- Review and confirm potential linking matches suggested by the system
- Carry out pre-warrant scoring and other services
- Meet strict assigned SLAs and targets
- Diagnose and resolve data mapping issues when uploading new work files
- Respond to alerts and complete tasks
- Document procedures
- Ensure processes are executed efficiently, in a standard and consistent way
- Other relevant duties or regular tasks as required
Personal qualities and skills
- Understanding of CDER Group’s business processes and objectives is helpful
- Excellent IT skills using Microsoft Office or LibreOffice (mainly Word and Excel)
- Experience working with different data file types (xls, csv, xml, txt, asc)
- High attention to detail and accuracy is important in this role
- Ability to work in a fast-paced environment, deliver quickly and adapt to changing demands
- Excellent interpersonal and communication skills
- Strong analytical and problem-solving skills
- Demonstrate effective writing and training skills; good written English and grammar; ability to prepare good quality written material and reports
- Ability to plan, organise and prioritise work
Ready to Join Us?
Apply now and start your journey with CDER Group, where you can make a real difference while growing your career.
CDER Group are proud to be an Equal Opportunities Employer. We celebrate diversity and equal opportunities and are committed to creating an inclusive environment for all employees that represents a variety of backgrounds, perspectives and skills.
If you require any assistance or accommodation due to a disability, please contact the HR department.